Our People Promise

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About KFC
Values
Our People Promise
Diversity, Equity & Inclusion
Growth & Development

Our promise to our people is based on 3 key concepts: Be Your Best Self, Make A Difference, and Have Fun.

Be Your Best Self

KFC is an environment where growth and development happen, it is a place where you get to be your Best Self. We take our responsibility seriously in helping all our employees develop the life skills they need to be successful in whatever they do.

Make A Difference

At KFC you get to make a difference. A difference to your own life, the team you work with, the customers you serve, and the community you operate in. We want to make the world a better place.

Have Fun

KFC is a place where you can have fun while at work, where you can be comfortable being who you are and have fun while making a difference.

Be your best self. Make a difference. Have fun.

Meet some of the KFC family!

Isaiah Mahlare

Operations Manager - Equity

KFC offers training programs that grow people in terms of developing & achieving great results.

Nare Bella

Restaurant General Manager - KFC South Africa

There is a sense of family at KFC, each and every restaurant creates its own family system.

At Yum! our Unrivalled Culture and Talent is what sets us apart. When we are avid learners and take calculated risks while maintaining our culture of recognition and collaboration, we can unlock the potential to stay relevant now and in the future.

Yum!'s new Recipe for Growth and Good is the "what's next" following our successful transformation. We are turning up the intensity on our four growth drivers and keeping true to our values to accelerate growth and be a world-class franchisor.

Our Recipe for Growth and Good reflects the importance of collaboration across our brands to continue building the world's most loved, trusted and fastest-growing restaurant brands.

The time to lead culture at KFC Africa is every day! Energizing our culture everywhere we operate is more important than ever for the long term and for driving results. Whether you are a coach leading the culture or an employee living / leading the culture – we all have a role to play.

That is why we believe in leading with Smart, Heart and Courage:

Smart

Recognising your EQ for effectiveness.
We believe that Smart leaders use their intellectual and emotional strengths to inspire and guide our teams.

Heart

Vulnerability & Authenticity.
Leading with Heart means caring for your teams and customers with openness and understanding.

Courage

Creating an environment that is safe for people to be courageous.
Courageous leaders champion bold ideas and empower their teams to make fearless decisions in a safe environment.

In the spirit of our People Promise lever of Making a Difference we embarked on an exciting national initiative to support our very own team members during this difficult time by setting up a KFCare Trust to help those who have been affected by Covid-19.